Lawyers sometimes practice with an unintended blind eye to a client's goals. An attorney will do what he or she thinks is best for a client without checking to make sure it's what the client really wants. Once a goal is identified, a lawyer may decide, essentially on his or her own, the nature of the solution and the process for achieving it, effectively determining the cost to the client. With the best of intentions, a lawyer may conclude that the client would want the legal equivalent of a 30-room mansion instead of the 4-bedroom family home the client actually wanted, had anyone bothered to ask. When the matter is completed, the client receives a bill that reflects the effort it took to build the mansion. |